Previously, non emergency ambulance transport was booked by your doctor's surgery, as from 1st October 2009 this service has changed. Travel Response is a new approach that provides one number for you to call for information on non-emergency travel to hospital. The Travel Response Centre will advise you on the travel options whenever you need to travel to and from hospital.
0191 383 5383 is the number you need to call to contact the Travel Response Centre.
Please remember that the Ambulance Service is very busy. If you have your own transport you should use that instead of using an ambulance, by doing so you are leaving places free in the ambulance for people who need them.